Cancellation/Privacy Policy

Company Information

Company Registration Name: THE APPROVED CARPET CLEANERS ALLIANCE LIMITED
Company Number: 11726005
Company Registered Office Address: 62c London Road, Leicester, United Kingdom, LE2 5DH

Events – This policy shall apply to all events listed on the website.

Cancellation

  • 21 days or more prior to the course/event – You will be entitled to a full refund.
  • Less than 21 days prior to the event – You will be entitled to a partial refund based on TACCA costs/commitment. In some cases it may be possible to move the booking to a future date.
  • Less than 7 days prior to the event – You will not be entitled to a refund.

On rare occasions TACCA may be forced to cancel an event. We will endeavour to notify you as soon as possible should this be the case. You will be entitled to a full refund of any event fee paid.

TACCA accepts no liability for transport, accommodation or other commitments made by delegates booked to attend an event. Please contact the office if you wish to confirm the status of an event before or after booking.


Merchandise
 – This policy shall apply to any items purchased via the TACCA Shop.

TACCA does not accept returns for merchandise. A refund/replacement will be provided for items received which are damaged, incorrect, or unfit for purpose. In these cases, the issue must be reported to the TACCA office within 7 days of receipt. TACCA does not accept liability for items damaged in transit.


Membership
 – No member of TACCA is entitled to any refund of subscription or membership fee on ceasing to be a member for any reason. Each member shall pay the Company all monies, which are due at the time of his ceasing to be a member. Membership of the Company is not transferable. Any Member wishing to resign from the Company shall give 60 clear days notice of his intended resignation in writing to the Secretary and at the expiry of such notice shall cease to be a member, but in default of giving such notice, at least 60 clear days before the expiry of the current year, such member shall be liable to pay the subscription for the ensuing year.